About
IT Systems Administrator with experience in network operations, system engineering, and IT services. Background in telecommunications with hands-on experience at Grameenphone and Dyn Media. Combining technical expertise in network surveillance, VoIP configuration, and system administration with a Master's degree in Communication Systems and Networks from TH Koln.
Experience
Information Technology System Administrator
Dyn Media
Werkstudent IT Services
Dyn Media
Technical Specialist
Genex Infosys Limited
- 24/7 network surveillance of core network (CS, PS, IN & VAS)
- Continuous fault checking, reporting, alarm/fault correlation and escalation
- Roaming assistance to inbound & outbound roamers
- Terminal-based support during scheduled network activities
System Engineer - Service Operation
Grameenphone Ltd
- 24/7 network surveillance of core network (CS, PS, IN & VAS)
- Continuous fault checking, reporting, alarm/fault correlation and escalation
- Verifying system KPIs are operationally stable
- Communication with internal and external stakeholders
Analyst
Taskeater
Education
TH Koln - Cologne University of Applied Sciences
Master's degree, Communication Systems and Networks
October 2021 - April 2024
Otto-von-Guericke University Magdeburg
Master's degree, Electrical Engineering and Information Technology
September 2020 - September 2021
BRAC University
Bachelor's degree, Electrical and Electronics Engineering
2014 - 2018